Accessibility Statement

Chanchal Enterprises

 

Chanchal Enterprises is committed to ensuring that our services are accessible to all customers, including people with disabilities. We strive to provide a smooth and inclusive experience across our communication channels, billing systems, and any digital platforms we use.

 

 

1. Our Commitment

 

 

We aim to make our website, payment links, invoices, and customer support accessible and easy to use for everyone, regardless of ability, device, or technology.

 

 

2. Measures We Take

 

 

We make reasonable efforts to:

 

• Use clear and simple language in invoices and payment pages

• Provide readable fonts and proper contrast on digital documents

• Ensure our payment options (UPI, bank transfer, and payment gateway) are easy to understand

• Offer assistance through phone or WhatsApp for customers who face difficulty using digital platforms

 

 

 

3. Alternative Support

 

 

If you experience any difficulty accessing our services, placing an order, or making a payment, you can contact us directly. We will provide:

 

• Manual order support

• Assisted payment options

• Information in a format that is easier for you to understand

 

 

 

4. Continuous Improvement

 

 

We are continuously working to improve accessibility and usability for all our customers.

 

 

5. Contact for Accessibility Help

 

 

If you need accessibility support or want to report an issue, please contact:

 

Chanchal Enterprises

📍 60, Anandpur, PO Burudih, Gamharia

Dist – Saraikella Kharsawan, Jharkhand – 832108